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In most cases the replace means of Veeam’s tool is truly simple and easy.

However lately I were given a atypical factor all through the patching of Veeam Backup & Replication 10.

It was once no longer imaginable entire it since the Console phase were given an error.

To replace means of the console phase (but additionally for different elements) calls for to first take away the previous console model and in any case set up the brand new model. Humorous it was once requesting a set up media and none was once running… neither the previous Veeam model or the brand new model ISO.

Replace entire the opposite portions, however console was once no longer running in any respect.

Additionally the automated replace of the console was once no longer running:

On this case there was once an enchanting trace of the rationale: the replace definition report at the backup server is corrupted!

It’s not anything associated with Veeam, however with the Microsoft installer and the record of put in merchandise.

You’ll be able to get a whole record of put in program with this command:

wmic product record temporary 

If Dealer and Model fields are lacking for the Veeam Backup Console then the problem is brought about by way of corrupted information.

The easy manner is simply take away the previous access.

Take into accout of the determine selection of the Veeam Console.

First check out is the use of this command:

msiexec /x {ProductCode}

However most likely it’s going to fail on account of the corrupted information.

The grimy answer is to take away the information from the Home windows registry looking out at the specifc determine quantity.